CERTIFIED

We are the only Subaru Certified Collision Shop in the Erie Area!

logo for Bates Collision being a Subaru Certified repair shop

Where to have your Subaru repaired following an accident is your choice, but it’s always a good idea to select a Subaru certified collision repair shop, and Bates Collision has earned its spot in the Subaru Certified Collision Network.

When we were deciding to join the Subaru Certified Collision Network, one of the first questions we asked was about Subaru’s main goals for establishing the Network. Subaru really cares about their owners and considers them one big happy family. One of the ways they have set out to serve vehicle owners better is to make sure that, at the time of an accident, Subaru owners are treated the same way they would throughout any Subaru experience – with love, respect, and integrity. The Collision Network program centers around proper and safe repairs with quality service. Since not all collision centers are created equally, Subaru wanted to raise the flag and provide awareness of the facilities out there that are doing a really good job.

Bates Collision believes in the same values as Subaru. We have received the proper training and purchased the necessary equipment that can return your Subaru back to its pre-accident condition. And our acceptance into the Subaru Certified Collision Network illustrates that we operate with the same values as Subaru.

One of the commitments that Subaru has is their “Subaru Love Promise” which is a promise to do right by our community.  This promise involves partnering with nonprofit organizations.  Bates Collision agrees with this commitment to our community, which made our decision to partner with Subaru an easy one.

What Customers Say

Customer satisfaction is paramount at Bates. We aim to make your experience pleasant and painless.

quote I’ve taken my cars to Bates Collision for years, and every time they’ve done an extraordinarily good job of making my vehicles look brand-new! There’s never any trace of the mishap that necessitated their services, plus they clean the car inside and out. I highly recommend Bates Collision. It’s never a happy thing that takes me there, but I’m ALWAYS happy when I leave!
Nancy Z
quote What a professional operation. It was great to see a company that actually considers the customer as an important part of their business. That is rare these days. Great job.
Gary

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