Jack began the design process by enlisting the help of his employees. For a number of years, they spent many hours at the drawing board and countless hours discussing the design and workflow of the new facility. In addition to designing the physical building, research and discussion was done on what state-of-the-art equipment would be needed to take Bates Collision into the 21st century. They focused on ensuring the ability to repair today’s advanced vehicles, including aluminum intensive vehicles. When the concept for the facility was finalized, a host of professionals, including architects, structural and civil engineers, and numerous contractors were hired to transform the cardboard model into the brand new facility that opened in the summer of 2018.